If you are a manager at a business organization, coming across at least one employee who is not so great is inevitable. He could either be not good at his work, not get along with others or just a hard nut to crack. No matter what, you need to know how to deal with such people since even they may have skills and talents that are valuable to the business organization. So here are some tips on ways to deal with them.
1. ListenSometimes, listening could do wonders. Often, you might turn your back at them since you are irritated by them and you feel hopeless. Such an attitude could make matters worse. A good leader will always pay attention to the problems of the employees and help them overcome such situations. For example, if he always mixes up records, ask him if he has any problem with the efficient cloud ERP. If he does, you may be able to help him out. It could also be that some mistakes are not caused by him, however you assume it is considering his previous track record. However, it is vital that you listen to his side of the story too before taking any decision.
2. Give clear feedbackCommenting on employees’ behaviour and work could be one of the most difficult tasks of a manager, especially if the employees are not so good. However, you need to find a way that would give out the message, but not hurt him deeply as well since it would cause him to be dissatisfied at work. Always talk to him personally about his flaws and give solutions as to how he could change his ways, and not gossip about him with others.
3. Be consistentIf you make the rules, stick to it. If you keep changing your ways, your employees will take you lightly and not adhere to them. For example, if you set a deadline to submit a report on the ERP system and at some instances you get mad at late submissions and other times you don’t, then the difficult employees might never submit on time. So always set standards that you could fulfill and hold on to them. For more specific details, you can definitely visit this site for ERP software provider.
4. Set consequencesThe right thing to do is not suddenly firing them when a mistake takes place. You need to first make them believe that they can do a particular task properly, however also warn them about the consequences of not doing so. Be frank with them and tell them the exact consequence that could happen, such as firing them, not being eligible for a promotion, no bonus etc. There is a natural tendency in people to change if there are negative effects on them.